Understanding Cohorts - A New Look at Physician Recruiting

Effective physician recruiting requires the professionalauthority. Gen X'ers and Gen Y'ers don't just want to
to understand different age groups, characteristics, andbe on the receiving end of a message, but also want
values, as a means to successfully placing doctors into interact with and help craft the message. Millenials,
the best role. The time period in which an individualmore than any other cohort, receive communications
comes of age greatly impacts how an individualfrom diverse sources, and they appreciate
perceives work and how he or she will typicallycommunication that makes them feel special. These
perform as an employee. A group of people reachingcommunication preferences can be used by the
adulthood at a particular time, called a group of cohorts,savvy communicator as a tool to reaching the
tend to have similar characteristics. By understanding aindividual.
cohort's characteristics, a recruiter can moreEach of these groups has assets that can be used to
effectively place an individual, and an employer cangreat advantage when recruiting; each group also has
manage the professional to the greatest benefit forchallenges that can be overcome by savvy
both the company and the employee.approaches and perceptive managers. Learning to
Cohorts are bound together by the events and ideasidentify the characteristics that an individual possesses,
that play out at the time they come of age. Majoras part of their cohort group, can provide a recruiter
events such as wars, political happenings, technologicalwith tremendous opportunities to coach a candidate
advances and philosophical and social changes affectand place him or her in the best position. The following
the group's perception of the world and lead totable offers a perspective on the strengths and
characteristic behaviors. Because the group ofweaknesses of each cohort, as well as information on
individuals forms their values and beliefs as theyhow to work with them to the best advantage.
mature, the significant events of the day have a hugeCohort Group - Baby Boomer
impact on the group's value sets, which tend to remainAssets
with the group for a lifetime. Interestingly, these value- Career oriented
sets are not generally impacted by other major- Driven
factors, such as race, class, and gender.- Want to please
Cohorts and generations are two different concepts,- Experienced
though the names of these groups are oftenChallenges
interchangeable. While cohorts refer to the time that a- Not naturally "budget-minded"
group comes of age, a generation refers to the time in- Overly sensitive to feedback
which a group was born, usually a 20-22 year period. It- Judgmental
is important to note that no general statement can- Self-Centered
apply to all members of a group, but rather describeMotivators
characteristics that are commonly found within the- Personal appeal
group. The cohort groups of the last 100 years include- Public recognition
the following:- Name recognition
- Depression- Reward hours and effort
- World War II- Coach with sensitivity
- Post-War- Value experience
- Baby BoomersCohort Group - Gen X'er
- Generation XAssets
- N Gen or Generation Y- Goal oriented
- Millenials- Adaptable
To illustrate a cohort group, many of us might- Technologically savvy
remember members of the Depression Era, a cohort- Independent
group born between 1912-1921, who came of age- Unintimidated by authority
during the Great Depression. If you remember a cohort- Creative
from this group, it is likely that you remember the- Pragmatic
person was thrifty to an extreme, perhaps stockpilingChallenges
food, making do without luxuries, and focusing on- Cynical
financial security. Their experiences during times of- Focused on work/life balance
great economic stress changed them permanently.- Can be overly casual
The Baby Boomers are the oldest cohort of workers- Less company loyalty
currently recruited and employed on a large scale.Motivators
They came of age between 1963 to 1983,- Self-development
experiencing significant events such as the Kennedy- Opportunities for advancement
assassinations, the Moon landings, the Vietnam War,- A fun, relaxed atmosphere
the Civil Rights and Women's Lib movements. These- Hands-off supervision
circumstances led to a highly-educated group of- Good technology
people who are idealistic workaholics, who tend to put- A family environment
career before family, who can be very individualisticCohort Group - N Gen
and self-focused, and who feel both a responsibilityAssets
and a sense of accomplishment in changing the world.- Team oriented
This group is the largest cohort population in the United- Optimistic
States, and they have driven lifestyle trends ever since- Tenacious
their conception. The majority of Boomers will reach- Technologically savvy
retirement age within the next ten years.Challenges
The Generation X group matured between 1984 and- Less sense of absolute right and wrong
1994, and comprises 22% of the population. This- Impatient
cohort was marked as the largest generation of- Overly focused on individualism
children of divorce, who often grew up as latch-keyMotivators
kids. Defining events included recessions, the energy- Self-designated work teams
crisis, nuclear and environmental disasters such as- Flexible work hours
Three Mile Island, the Gulf War, and the leading edge- Virtual work teams
of the Information Age. This group has little hope of- Reverse mentoring programs
attaining the lifestyle of their parents, and view idealism- Show opportunities for advancement
with suspicion. The defining events in their lives have- Straightforward feedback
produced a cohort that is pragmatic, self-reliant,Cohort Group - Millennial
informal, casual, and technologically savvy. They tendAssets
to build a sense of family among friends and look for- Service oriented
balance in their lives. Though this group has often been- Multitasking
called a generation of "slackers", the U.S. Census- Technologically savvy
Bureau reports that, in fact, they work almost 4 hours- Positive attitude
per week more than the average.- Collaborative
N-Gen or Generation Y cohorts are those who cameChallenges
of age between 1995-2005. The events that shaped- Distaste for menial work
this group include the Internet, terrorism acts such as- Have few skills to deal with difficult people
the Oklahoma City bombing and the September 11- Impatient
attacks, diversity initiatives, social changes such as the- Inexperienced
fall of Communism, the release of freedom fighters- Overconfident
such as Nelson Mandela, and the AIDS epidemic. ThisMotivators
group has characteristics that are polar opposite to- Exceptional teamwork
Generation X; they tend to be positive, idealistic team- Continual stimulation and challenge
players who place great value on diversity and civic- A structured environment
duty.- Honesty
The Millenials came of age after 2005, in a world of- Ability to provide input
increasing respect for diversity, leaving no one behind,Knowing the best ways to motivate, communicate,
pervasive technology, continual terrorism attacks, andand work with each of these groups can impact the
a high sense of achievement and their own worth. Forsatisfactory placement, work behavior, and job
Millenials, multi-tasking is a way of life and stayingsatisfaction for each individual. The motivating factors
connected 24x7 through the Internet, text messaging,for a cohort can mean the difference between an
instant messaging, cell phones, and email are of highengaged, hard-working workforce and one that
value. Because technology can alter reality in manyperforms poorly. A recruiter should identify each
ways, this group no longer depends on a sense ofcandidate's cohort group and then determine how to
absolute reality.communicate opportunities to the individual. By focusing
Knowing how to communicate to each cohort group ison a candidate's motivating factors, a recruiter has the
a skill worth developing. For example, Baby Boomersgreatest likelihood of placement in a mutually satisfying
appreciate organized, detailed information, and a tactfulposition.
communication style that recognizes the individual's